Our goal at Hot Sauce Momma is to provide quality products and superior customer
service. Our desire is for our customers to have a positive shopping experience.
Like you, we are online shoppers and we appreciate the same level of customer
care that we strive to provide.
Q: How soon will I receive my product?
A: All products going to the United States are shipped via USPS, UPS
or Fed Ex. Depending on the destination, it should arrive within 2 to 7 business
days. A shipping calculator on the order page will allow each U.S. customer
to know what the shipping costs will be for their order before it is placed.
Q: Do you ship International orders?
A: At this time, we are not taking International orders although we
may add this feature in the future!
Q: What if my product has been damaged when I receive it?
A: Hot Sauce Momma wants to ensure your complete satisfaction, so please
refer to our shipping/return policy page for information. If you have any further
questions, please contact us by email.
Q: Is my purchase information secure on your site?
A: Yes! The encryption system that we use will ensure that ALL your
information will be safe, and that Hot Sauce Momma will not use your information
for any other purpose.
Q: Is there sales tax on my order?
A: Only customers within the State of Illinos will need to add 1%.
Q: How can I contact customer service?
A: Please contact us at customerservice@hotsaucemomma.com
or by phone at
217-224-4983.